GracileIT Reviews

We were after a particular update of a board, not merely the corresponding model number. They even headed to the warehouse and snapped a photo of the circuit board, so I knew it would fit perfectly! Much appreciated!

The folks we interacted with were super helpful in locating just what we were after. They also excel at following up. Overall, it was a fantastic experience!

We found ourselves in a tight spot needing poe gear, and they really delivered, upgrading our subscribers and making everyone happy. If you're on the hunt for networking gear, this is definitely the spot.
Chris Phagan
Network Engineer
WNM Communications
Silver City NM

They kept me in the loop about how my order was doing.

I got a couple of Cisco SPA508G phones. The price was awesome, and the phones seemed brand new to me. I ran into a problem with one of them not being configurable. I reached out to them, and they sent a replacement right away. Fantastic service! I’ll probably shop with them again.

I needed an APC part pretty quickly, so I gave them a ring to check if it was in stock. The person on the other end was super friendly. After confirming the part, I went ahead and placed my order, and they kept me in the loop throughout the process.

The item matched the description perfectly and was packed nicely.

The website was super user-friendly and quick to navigate. Hats off to the web team!

It was my first experience purchasing from GracileIT, and I couldn't be happier with how it all went down. I reached out before the power supply was sent out with a quick question, and Max picked up the phone immediately—no waiting around, no annoying automated system. Once I got the product (which arrived in just a few days), he followed up to make sure I was satisfied. Plus, the price was way lower than what I saw anywhere else. Big thanks to Max!

I got three units of an older power supply shipped to me at a price that was hard to beat online. They were super quick to reply to my email questions and seemed to have sent out the units just a few hours after I placed my order, as they showed up way sooner than I thought they would. The units functioned just fine, and now my servers ain't grumbling about the lack of a backup power supply anymore.

Impressive focus on the little things! Max, you’re fantastic for all my future IT requirements. I’ll definitely be purchasing from you again!! Keep up the great work, Max! 👏🏼 I received my product, and they even checked in afterward!!

I got myself a power supply for my non-working computer. The order went through pretty quickly, and I got exactly what I wanted.

I was on the hunt for a power supply for my HP LaserJet M9050 MFP printer's stapler stacker, and GracileIT came through in a flash! I got it installed, and now the printer is running like a champ! Big thanks to GracileIT for the awesome prices and speedy delivery. Cheers, David B. from Texas.

My Cisco ISR router gave up the ghost, leaving a customer in a tough spot. Thanks to GracileIT, they managed to get us a replacement router by the next day, something no other solar company could pull off. I’d definitely recommend their services!

We ordered DELL Part number 385-BBKB twice for a total of 337 bucks, but instead received a SanDisk SDHC Card that cost less than 30 dollars.

This website is truly an awesome place to purchase computer components, boasting a wide selection of products that you won't find in many other shops. I really appreciate the customer support, especially from Martin, who has been super helpful during my search for the right items. They handled the refund for a faulty product quite well. This level of trust is why I’ll keep coming back to grab more parts from them, so you can absolutely count on them. Make sure to reach out to Martin before making any purchases; he’s really knowledgeable and will help you figure out what you need.